Terms of service

Last updated: November 12, 2026

Overview

Welcome to Trenchers. The terms "we", "us" and "our" refer to Trenchers. Trenchers operates this store and website, www.trenchers.ca, including all related information, content, features, tools, products and services (the "Services"). Trenchers is powered by Shopify.

By visiting our website, placing an order or otherwise using the Services, you agree to these Terms of Service and to the policies referenced here, including our Return and refund policy, Shipping policy and Privacy policy. If you do not agree, do not use the Services.

Nothing in these Terms limits the rights you have as a consumer under applicable law, including the Quebec Consumer Protection Act. Where these Terms conflict with a law that cannot be waived, the law prevails.

1. Use of the Services

You must be at least the age of majority in your province, state or country of residence to place an order. You agree not to use the Services for any illegal or unauthorized purpose, not to interfere with the security or operation of the website, and not to transmit viruses or other harmful code.

2. Products and fitment

Trenchers designs and builds aftermarket parts for snowmobiles, including a-arms, bumpers and braces, as well as apparel. We make every effort to describe and show our products accurately, but colours, measurements and photos may vary slightly. Measurements such as ski stance are approximate and depend on factors like suspension preload.

Fitment information is provided as a guide. It is your responsibility to confirm that a part is compatible with your machine before ordering and installing it. Some parts may require changes to other components (for example, shimming, cutting or changing shocks). Contact us at info@trenchers.ca if you have any doubt.

3. Installation, use and risk

Snowmobiling, especially off-trail and backcountry riding, is a dangerous activity that can result in serious injury or death. Our parts must be installed correctly, by a person with the appropriate mechanical skills, following the instructions provided and the vehicle manufacturer's specifications. We recommend installation by a qualified technician.

Installing aftermarket parts may affect your vehicle manufacturer's warranty. You are responsible for inspecting your machine and our parts regularly and for riding within your abilities and in accordance with applicable laws.

4. Orders, pricing and availability

All prices are in Canadian dollars (CAD) unless stated otherwise, and applicable taxes are calculated at checkout. Prices and availability may change without notice.

We reserve the right to refuse or cancel any order, for example in the case of a pricing or description error, suspected fraud, or limited stock. If we cancel an order after payment, we refund you in full to the original payment method.

Some products are made to order or sold as pre-orders. You pay in full at checkout. Lead times and expected dates are shown on the product page and are estimates; we write to you if a date moves.

5. Payment

You agree to provide current, complete and accurate purchase and account information, and to promptly update it as needed. You represent that you are authorized to use the payment method you provide.

6. Shipping, returns and warranty

Shipping, pickup, returns, refunds and our 1-year warranty on manufacturing defects are described in our Shipping policy and Return and refund policy, which form part of these Terms.

7. Accuracy of information

Information on the website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, lead times or availability. We reserve the right to correct any errors and to update information at any time without prior notice, including after you have submitted an order.

8. Third-party links and tools

The Services may include links to, or tools provided by, third parties. We are not responsible for third-party websites, content or services, and your use of them is at your own risk and subject to their terms.

9. Comments and submissions

If you send us reviews, photos, videos, ideas or other submissions, you grant us a non-exclusive, royalty-free right to use, reproduce and publish them in connection with the Services. You confirm that your submissions do not violate the rights of any third party and do not contain unlawful or offensive content.

10. Personal information

Your submission of personal information through the Services is governed by our Privacy policy.

11. Intellectual property

All content on the website, including text, photos, videos, logos and product designs, belongs to Trenchers or its licensors. You may not copy, reproduce or use it without our written permission.

12. Disclaimer and limitation of liability

Except as expressly provided in these Terms, in our warranty or as required by law, the Services and products are provided "as is" and "as available". To the fullest extent permitted by law, Trenchers will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or products, including damages resulting from improper installation, modification, misuse, crashes or riding conditions. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

Some jurisdictions, including Quebec, do not allow certain exclusions or limitations of liability, so some of the above may not apply to you.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Trenchers and its owners, employees and partners from any claim arising out of your breach of these Terms or your violation of any law or the rights of a third party.

14. Severability and termination

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. We may suspend or end your access to the Services if you breach these Terms. Obligations incurred before termination survive.

15. Governing law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there.

16. Changes to these Terms

We may update these Terms at any time by posting the changes on this page. The version in effect at the time of your order applies to that order.

17. Contact

Trenchers
7372 boulevard Laurier Ouest, Saint-Hyacinthe, Quebec J2S 9A9, Canada
Email: info@trenchers.ca