Shipping policy

Last updated: November 12, 2026

Where we ship

We ship to Canada and the United States only. The shipping options and rates available for your address are shown at checkout.

When we ship

Orders are shipped on Tuesdays and Thursdays each week, so that customers receive their orders before the following weekend, depending on the destination. You receive an email with tracking information once your order ships.

Shipping rates

Shipping costs are calculated at checkout based on your address and the weight of your order. The rate shown at checkout is the rate you pay.

Large parts such as a-arm kits, bumpers and suspension kits ship as oversize packages and have their own shipping rate.

Free shipping

Free standard shipping anywhere in Canada and the United States, before taxes:

  • Apparel: on apparel orders of $120 CAD or more.
  • Parts: on parts orders of $299 CAD or more. Oversize parts (a-arm kits, bumpers and suspension kits) are not included and keep their oversize rate.

Apparel and parts each count toward their own threshold.

Free pickup in Saint-Hyacinthe

Choose pickup at checkout and collect your order at our shop, 7372 boulevard Laurier Ouest, Saint-Hyacinthe, Quebec. We email you as soon as your order is ready, usually within 24 hours. Bring your order confirmation.

Processing and lead times

  • In-stock parts: most parts ship from stock on our next shipping day (Tuesday or Thursday).
  • Apparel: printed or embroidered to order in Quebec. Depending on the model, it is ready to ship in 3 to 20 business days. Each product page shows its lead time and your cart shows an estimated ship date.
  • Made to order: some items go into production once you order. The lead time shown on the product page is production time only.
  • Pre-orders: the expected date is shown on the product page. We ship as soon as the production run is complete and write to you if the date moves.

Shipping time is added on top of all lead times.

One shipment per order

Your order ships complete, in one shipment, once every item is ready. If your order contains a made to order or pre-order item and you need the in-stock items first, write to us before we ship. We can split the order, but a second shipping charge applies.

Damage in transit

Inspect your order on delivery. If a package is damaged, note the damage on the carrier delivery slip before you sign, then write to us the same day at info@trenchers.ca with photos.

Contact

Questions about shipping? Write to info@trenchers.ca.